FBR's Role in Mobile Phone Taxes
The FBR solely levies and collects taxes on mobile phones in Pakistan. Over the years, it has issued several legal notifications, including SRO 50(I)/2019, SRO 51(I)/2019, and Customs General Order 01 of 2024, which clearly outline tax regulations for mobile devices.
Furthermore, the FBR provides regular tax charts for various phone models on its website, and users direct all tax payments to the FBR’s account during mobile registration.
Contrary to popular belief, the PTA neither imposes taxes nor collects duties. Instead, it regulates the telecom sector by ensuring quality and resolving consumer complaints.
Moreover, the frequent use of the term “PTA tax” on social media and in public discussions misleads people since the PTA does not collect taxes in any form.
How Mobile Phone Registration and Tax Payment Work
Using DIRBS, mobile users register their phones and pay taxes through an automated digital platform. They can register by dialing 8484# or visiting the DIRBS web portal.
After entering the IMEI number, the system generates a Payment Slip ID (PSID), and the FBR sets the tax amount.
Once users pay the FBR, the system activates and white-lists the device for use on Pakistani networks.
Additionally, users can check their registration status via SMS, the website, or the DIRBS app.
Tax Exemptions for Overseas Pakistanis
To encourage legal imports of mobile phones, the government offers special exemptions for overseas Pakistanis.
They receive a 10% tax relief if they register their phones within 60 days of arrival.
Moreover, the government grants them temporary, tax-free registration for up to 120 days per visit.
Contact Information for Tax-Related Queries
If you have questions about mobile phone taxes, contact the FBR helpline at 051-111-772-772 or email helpline@fbr.gov.pk.
While the PTA's role is limited to technical support and public guidance, it assists in resolving DIRBS-related issues and offers its services free of charge.
For registration queries, the PTA helpline 0800-55055 is also available.
PTA's Role in the Local Mobile Manufacturing Industry
The PTA promotes local mobile manufacturing. In 2024, around 33 million mobile phones were produced locally, reducing reliance on imports.
In the first five months of 2025, manufacturers produced another 12.81 million phones.
This local manufacturing supports economic growth, job creation, and Pakistan’s self-sufficiency.
Revenue Contribution and the PTA’s Role in National Development
The PTA contributes substantially to the national treasury through licensing fees, spectrum auctions, and regulatory charges:
- Rs 112.71 billion in 2021-22
- Rs 99 billion in 2022-23
- Rs 54 billion in 2023-24
Additionally, the PTA monitors telecom quality and enforces penalties for poor performance. It also regulates harmful or unethical online content through the Prevention of Electronic Crimes Act (PECA).
Future Proposals for Tax Reform
Although mobile phone taxes provide vital revenue, the taxation system can improve.
One proposal suggests reducing taxes on older or mid-range phones, categorized by the GSMA TAC database.
These measures would expand the tax base while encouraging legal registrations.
Conclusion: FBR vs PTA – Clarifying the Roles
It is essential for the public, media, and consumers to understand that the FBR handles mobile phone taxation, not the PTA.
The PTA focuses on regulation, quality assurance, and consumer support within the telecom sector.
Only through informed discussions and public awareness can we build a stronger, more transparent tax system.
